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Your Comments Answered

Your comments matter! Our team is committed to making your dining experience the best that it can be. We use your comments and suggestions to make improvements where you think it matters. Below you will find a few comments that attest to our goal of giving you an exceptional dining experience.

La Brea Bakery

Comment:

I love the new menu at La Brea. I am excited to try all of the new items! It’s nice to have variety on-campus especially because we have such limited options. The Mediterranean Tuna Salad looked good on the menu, but the actual sandwich was very dry. A low-calorie enhancement to this sandwich would be to add non-fat Greek yogurt to the tuna.

Response:

Thank you so much for taking the time to give us your feedback. We really appreciate your comments. We are delighted that you are enjoying the new menu selections at La Brea, and we thank you for your constructive feedback with regards to the Mediterranean Tuna Salad Sandwich. Since La Brea Bakery is a franchise and brand, we do follow their provided recipes. While we aren’t able to change the recipe right now, I do have a few suggestions.

You could ask for sides of condiments from La Brea Bakery to compliment your sandwich. I would recommend asking for a side of basil pesto, as it is a lower calorie option that could enhance the flavor. You could stop by the Waves Café and add a dash of extra virgin olive oil, or even stop by Nature’s Edge and grab a cup of Greek yogurt. As you enjoy your yogurt in the cup, you could also spread some on the sides of the bread. I hope that this gives you a few ideas to enhance the flavor of the sandwich, but still allow us to stay true to the La Brea Bakery brand.

Thank you again for your feedback and please let me know if you have any other suggestions.

Waves Café

Comment:

The caf is so great! BUT, could we leave the granola out all day long? It is a really great meal alternative and I don’t think it would be too hard to do. Last year it was left out, can that happen again this year? Thanks!

Response:

Thank you for your comment card! We can absolutely leave the granola out all day long. Thank you again for your feedback and please let me know if I can help you with anything else.

Waves Café

Comment:

I just want to let you know that I had the curry lentil soup today. It was wonderful! I'm often leery of curry, but it was just right.

Response:

We really appreciate your feedback and thank you for sending us your comments! We are delighted that you enjoyed your curry lentil soup. I shared your comment card with our chef and we will be sure to add it to the menu more this upcoming semester.

Waves Café

Comment:

I am a vegetarian and i am finding it really hard to eat in the caf this semester. There needs to be more tofu and fish options at the grill. there are tofu dogs from tofurkey which are excellent, also tofu nuggets by morning star are great. since meat eaters have hot wigs, corn dogs and chicken tenders, vegetarians would like the same. Then I think putting fish and chips on the menu permanently will be great, because not only will vegetarian eat it but meat eaters. Also for the vegan/vegetarian section plane white tofu with sauce over it, does not make the cut. We want the same things meat eaters have, but tofu and you can find a lot of their products at Whole Foods and Trader Joes, also at a local grocery store.

Response:

Thank you for your comments. I have been trying to work with our chefs this week about offering more vegetarian options. For example, last night there was a Ramen Noodle Bar. I asked them to make sure that there is a vegetarian broth and tofu option. I am also working with our Executive Chef to get more vegetarian items at the grill. That process may take a little more time, but I will follow up with you as soon as I have more information.

Just in case you aren't aware, all of our menus are online and labeled with our vegetarian, vegan and gluten free menu items. You can find the Waves menu here: http://pepperdine.sodexomyway.com/dining-choices/index.html

Thanks again for your time and suggestions.

Waves Café

Comment:

The sausage and peppers on flatbread you served last week was delicious. Serve it more often or, better yet, add it to the daily grill menu.

Response:

Thank you for your feedback! We are delighted that you enjoyed the flatbread and will definitely offer it more often!

Waves Café

Comment:

The efforts you are making show. I eat here very often gladly. The food at the traditional station is often excellent. Servers and cashiers are very pleasant and helpful.

I am prompted to get in touch by the soups. I've eaten them often over the last four years, and have liken them. Recently, they've changed. The thickening agent has an unpleasant consistency, and the creamed soups have become too heavy. I also suggest offering one cream and one broth-based soup each day. The last several days, two cream soups have been offered. There needs to be an alternative. Thanks for reading.

Response:

Thank you for taking the time to send us your comments. We appreciate your feedback. I have forwarded your information about our soups to our Chef. I do agree that it would be helpful to have a vegetable based and a cream based soup available, and I am confident that your suggestion will be an easy change in our menus. I will also have him look into our thickening agent to see if any changes have been made.

Please feel free to use my e-mail if you have any other questions or concerns. I am happy to help in any way that I can. Have a great weekend!

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